Shipping policy

 

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Customers will be informed in such cases.


Shipping Time

 

Location

Estimated Delivery Time

India – Metro Cities

3–5 business days

India – Other Locations

5–8 business days

Delivery times may vary due to courier partner delays, weather conditions, or remote-area logistics.


Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order weight.


Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS / Email to monitor your delivery.


Damaged or Lost Shipments

If your package is damaged during transit or appears tampered with, please record an unboxing video and contact us within 24 hours of delivery at artiqtone@gmail.com.


Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate while placing the order.

We are not responsible for delays or losses caused by incorrect address information provided by the customer.


International Shipping

Currently, we ship only within India.

International shipping will be available soon.


Contact Information

For any shipping related queries, contact us at:

📧 artiqtone@gmail.com